Vinted Shoppers Express Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change to its shipping options due to shopper criticism.
